Legal

Acceptable Use Policy

Rules for lawful and secure use of Rentivo services.

Legal

Acceptable Use Policy

Effective date: 2026-05-15 | Last reviewed: 2026-05-15

Permitted Use

Customers may use Rentivo only for lawful property operations and related account activities authorized by their organization.

Prohibited Conduct

Users may not attempt unauthorized access, abuse APIs, transmit malicious code, scrape restricted data, or interfere with service integrity.

Enforcement

Rentivo may suspend or limit accounts involved in material policy violations, while preserving evidence and cooperating with legal obligations.

Entity details

Registered entity: Rentivo (Pty) Ltd

Physical address: South Africa

Business hours: Mon-Fri, 08:00-17:00 SAST

Contact

Support: support@rentivo.co.za

Privacy: privacy@rentivo.co.za

Information Officer: privacy@rentivo.co.za

Information Regulator registration: pending publication when issued.

Document key: acceptable-use