Legal
Data Retention
Effective date: 2026-05-15 | Last reviewed: 2026-05-15
Retention Principles
Rentivo retains only data needed for active services, legal obligations, security, dispute handling, and financial recordkeeping.
Deletion and Account Closure
On account closure, retention and deletion follow statutory requirements and contractual commitments, with secure cleanup where eligible.
Legal Holds
Where legal, regulatory, or dispute obligations apply, records may be retained beyond standard windows until obligations are resolved.
Entity details
Registered entity: Rentivo (Pty) Ltd
Physical address: South Africa
Business hours: Mon-Fri, 08:00-17:00 SAST
Contact
Support: support@rentivo.co.za
Privacy: privacy@rentivo.co.za
Information Officer: privacy@rentivo.co.za
Information Regulator registration: pending publication when issued.