Legal
POPIA Notice
Effective date: 2026-05-15 | Last reviewed: 2026-05-15
Processing Purposes
Rentivo processes personal information to provide SaaS services, maintain account security, process monthly subscription billing events, and comply with South African legal obligations.
Data Subject Rights
Data subjects may request access, correction, deletion, objection, and complaint assistance as permitted by POPIA and related laws. Requests can be sent to support@rentivo.co.za and the Information Officer mailbox listed below.
Operators and Safeguards
Where operators are used, Rentivo requires contractual safeguards and restricts processing to approved service purposes. Security controls include role-based access and managed service protections.
Complaints and Information Officer
POPIA complaints and requests can be raised with Rentivo's Information Officer using the contact details on this page. Governing law is South Africa.
PAIA Interoperability
Requests that require formal records access are coordinated with the PAIA process and timelines. Customers may be asked for lawful identity verification before records release.
Entity details
Registered entity: Rentivo (Pty) Ltd
Physical address: South Africa
Business hours: Mon-Fri, 08:00-17:00 SAST
Contact
Support: support@rentivo.co.za
Privacy: privacy@rentivo.co.za
Information Officer: privacy@rentivo.co.za
Information Regulator registration: pending publication when issued.